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Meet Our Team


Michael Williams

President & CEO

Mike joined Guest House of Milwaukee in August 2021 as the organization’s first President & CEO, taking the place of Cindy Krahenbuhl, who recently retired as the executive director after 14 years of service. Mike has a Bachelor’s Degree in Counseling, is a licensed Social Worker, and holds a Clinical Substance Abuse Counselors License. He has an extensive background in program development and implementation, as well as process improvements. Mike’s bias toward effective and efficient operations make him an ideal fit for the position. Over the course of his career, Mike has received numerous awards and recognitions, including the National “Daily Point of Light” award from President Bush in 2004. Personally, Mike is an Army veteran who has been married to his wife, Jacquelyn, for over 40 years. Mike enjoys reading, volunteering in the community, and spending time with his family. When asked about his interest in serving Guest House, he replied, “I simply love helping people."

Contact: 414-316-2008


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Samella Jolly

Director of Clinical Services

Samella is from Chicago, IL and earned a Bachelor of Science in Community Health Education from Illinois State University and a Master of Social Work from University of Wisconsin-Milwaukee. Samella joined Guest House in April of 2019 as Associate Director of Clinical Services and was promoted to Director of Clinical Services in July of 2020. In this role, she is responsible for supporting the Guest House Counseling Clinic and Comprehensive Community Services programs.


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Maria Melendes

Director of Government Grants and Quality Assurance

Maria is from Lakewood, CO and earned a Bachelor of Arts in Psychology from Marquette University and a Master of Arts in Social Service Administration from University of Chicago. Maria joined Guest House in June of 2007 as Grants & Contracts Manager and was promoted to Director of Government Grants & Quality Assurance in August of 2017. In this role, Maria is responsible for managing our government grants and supporting our government-funded program staff in tracking required outcomes. She also oversees quality assurance efforts throughout the organization.


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Keonna Munoz

Director of Interim Housing

Keonna has experience working with many populations, including individuals with severe mental health and substance abuse issues, those who are homeless, those incarcerated, LGBTQ+, youth, and family groups. She is trained in trauma informed care, cognitive behavioral therapy, motivational interviewing, and prenatal care coordination. Keonna develops programs, writes curriculum, facilitates and provides training and case management services. She joined Guest House in January 2021 as the Program Manager at Pathways, was promoted to Program Manager of Interim Housing, and is now Director of Interim Housing. She holds a Bachelor of Arts degree in Interdisciplinary Studies and is working toward a Master of Science degree in Community Psychology, both through Alverno College.



Shay Nabors

Director of Human Resources

Shay is from Milwaukee, WI and earned a Bachelor of Business Administration in Human Resources Management from University of Wisconsin-Milwaukee and is a Society of Human Resource Management - Certified Professional (SHRM-CP). Shay joined Guest House in February of 2021 as Director of Human Resources. In this role, Shay is responsible for leading the planning, implementing, and evaluation of HR policies, & programs; including employee relations, training & development, total rewards, recruiting, & performance management.


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Catillia Searcy

Associate Director of Clinical Services

Catillia is from Milwaukee, WI and earned a Bachelor of Science in Social Work from University of Wisconsin-Milwaukee and a Master of Science in Community Psychology from Springfield College. She is also a Licensed Professional Counselor (LPC) and a Clinical Substance Abuse Counselor (CSAC). Catillia joined Guest House in September of 2009 as a Clinician and was promoted to Director of Clinical Services in August of 2020. In this role, she is responsible for supporting Care Coordination and all Ancillary Services within our Comprehensive Community Services program.


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